2024 RunDerby Gift Voucher Terms and Conditions

  1. Gift vouchers shall be delivered electronically and free of charge to the email address provided at point of purchase.
  2. Event codes as shown on the gift vouchers are made active within a few days of purchase. We aim to make them active within 2 days of purchase.
  3. Gift vouchers can only be redeemed via the official event website entry systems.
  4. The minimum gift voucher custom amount that can be purchased is £5.00.
  5. Gift vouchers may be used for goods or services of a higher value, on payment of the difference.
  6. Gift vouchers can only be used against the advertised events/packages and cannot be used for any other event, including any other event listed in the RunDerby Race Series.
  7. Gift vouchers can be given to any person. If the gift was kindly refused, then the gift voucher can be given to another person. However, the gift voucher code can only be used once and when used, the entry is non-refundable and non-deferrable. Entries can be transferred as per the event terms and conditions.
  8. Gift vouchers can only be used in a single transaction and should there be any outstanding balance then this cannot be claimed after checkout. No change or refund will be given. In the situation where the full gift voucher value has not been used then those using the gift voucher are encouraged to add options such as postage or to add a charity donation.
  9. Should a situation where a gift voucher code has been used more than once, the first entry will be accepted and subsequential entries will be voided. Should the subsequential entries have been part-paid, then a refund of the part-payment will be subject to the discretion of RunDerby and any such refund will be minus the bank fees plus an administration fee of £5.00.
  10. Any person attempting to use a gift voucher fraudulently where part-payment has taken may not receive any form of refund.
  11. Each of the events have the right to refuse future entries for any person who attempts to use a gift voucher fraudulently.
  12. Gift vouchers are non-refundable and cannot be exchanged for cash.
  13. Lost, stolen or destroyed gift vouchers will not be exchanged or refunded.
  14. All gift vouchers must be used by the closing date or sold out date of each event or package. We advise those with a gift voucher to use it as soon as possible. Whilst we cannot guarantee when these dates will be, they are anticipated to be as follows:
    • Triple Package: middle of April 2024
    • Carsington 7+: beginning of May 2024
    • Autumn Package: beginning of August 2024
    • Wilne 10k: middle of August 2024
    • Derby 10 Mile: end of October 2024
  15. The person who is gifted the gift voucher must agree to the terms and conditions of each event they enter.
  16. The person who is gifted the gift voucher must meet the minimum age criteria in accordance with UK Athletics Rules, as shown on each event website.
  17. If the person who is gifted the gift voucher is under the age of 18, they must have parental/guardian permission to participate in each event they enter.
  18. In compliance with the Data Protection Act 1998, participants have the right of access to their personal records held by RunDerby, which may be subject to a small administration fee in line with the Information Commissioner’s Office (ICO).
  19. The total liability, whether in contract, tort (including negligence), breach of statutory duty or otherwise in respect of any losses arising out of or in connection with the gift voucher shall be limited to a sum equal to the total amount of the gift voucher.

Last reviewed: 03.12.2023